This is an issue with many users. You received a document from someone and you cannot open the document as it was done in Office Word 2007 or Excel 2007. You only have Office 2003. So how do you open the document to view it? You can download Word Viewer from Microsoft. This will cover Microsoft Word 2000, Word 2002, Office 2003 and Office 2007. Microsoft also created Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats, which you can download and install after you have installed Word Viewer.
Key words for Google search are Microsoft Word Viewer or Excel Viewer.
You can download both at the following link:
When you receive an email from a Citizens Bank directing you to a specified web site and requesting that you confirm your banking information be aware this is a Phishing or Spoofing email. Many times these emails will look professional in appearance, may have the same color scheme, and fonts as your bank’s web site. These emails could be asking you to complete a survey, confirm banking information, or sign-up for a news letter. The goal is simple, lure you to the web site and steal your personal information. Any time that you receive an email from eBay, Pay Pal, eCard, Bank or any company beware that someone could be Phishing (“Fishing”) for your personal information. Remember to never open, always delete them!